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Ackff Center Welog: F Laws: Managemnt Truths We Wis To Ignore

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I love it. Fluor requires opening meetings with a safety topic and a value creation topic, so I opened several meetings last week where I was presenting charts on a computer with the f-laws page. I got away with it - still have my job!

As the company charts guy, my favorite is about wanting what you can measure rather than measuring what you want.

I've suggested a law to submission process - "Given two numbers, they will be different". Managers very much overreact to the differences between two numbers (be it this year compared to last year, last quarter, the past 12 month average, whatever). It is always interesting to see the amount of explanation and effort spent on random noise.

Thanks.

Posted by: Steven S Prevette at Nov 20, 2006 10:05:48 PM

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